Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship to the United States and internationally. Estimated delivery times are:
- United States: Up to 15 business days
- International: Up to 30 business days
Delivery times may vary due to customs, carrier delays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer. We are not responsible for delays caused by customs.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at theeunknowngear@gmail.com and we'll work to resolve it promptly.